We understand that you are concerned about the privacy and security of your personal information. This Online Privacy Statement describes the ways we may collect and use information we obtain from you online when you visit a website provided through the Iowa College Access Network® (ICAN). The amount, type and use of the information received depends upon how you use this website. Your activities on our website may also be governed by our Customer Privacy Notice that describes how we collect, use and retain consumer information that you may provide to us.
This Online Privacy Statement is effective as of April 27, 2011.
Changes to the Privacy Statement
We may change this Privacy Statement at any time. Any changes will be effective after we post them to this website. We recommend that you check back periodically to review it.
Information We Collect and Why
We collect Personal Information that you voluntarily provide to us through electronic mail, electronic website forms and other electronic means. "Personal Information" means information that can specifically identify a person, such as your name, phone number, address, e-mail address, date of birth, income, account number, driver’s license number and Social Security number. Our Web server automatically collects information that includes, without limitation, information about your Internet service provider, the websites from which you connect to our websites, the browser you use, and the pages that you access on our site ("Website Use Information"). We compile and sort this information in order to develop group profiles of our website visitors, to assist with systems administration and to resolve problems.
Use of Personal Information
We use Personal Information for purposes that include, without limitation, providing services to customers; providing website visitors or customers with information about our products, services and upcoming events; and complying with legal or regulatory requirements.
Disclosing Personal Information
We do not share Personal Information except as permitted by law. We disclose Personal Information to our family of companies and other companies and individuals that we employ to perform functions on our behalf under confidentiality agreements. They may perform functions including, but not limited to, analyzing data, supplying marketing assistance, providing search results and links (including paid listings and links), fulfilling orders, sending postal mail and e-mail, removing repetitive information from customer lists and providing customer service. We expect the companies we select as our business partners and service providers to honor our Customer Privacy Notice when they handle information about our customers. They will be permitted to obtain only the information they require to deliver services to us, and may use it only for the purpose of delivering services in accordance with our instructions and policies. We do not sell or rent our customer information to any outside company or organization.
If you supply us with your electronic mail address, postal address and/or telephone number online, we may contact you or send you information about our new products, services or upcoming events. If you do not want to receive information about available products and services or upcoming events, you may send us an electronic message at ICAN@ICANsucceed.org or advise us during any telephone call we have with you. Please provide us with your exact name and address.
We protect your Personal Information by maintaining administrative and technical safeguards that meet or exceed applicable law. We train our employees in the proper handling of Personal Information. When we use other companies to provide services for us, we require them to protect the confidentiality of any Personal Information they may receive. We combine these technical safeguards with physical safeguards and employee policies to further protect your information. If you use a password to protect your account, keeping this password confidential is your responsibility. We caution you to keep this password secret and not share it with anyone. If using a public computer, always log out before leaving a site in order to protect against subsequent users accessing your account information.
We do not knowingly collect, maintain or use personal information from our websites about children under age 13. If we learn that we have collected information from a child under the age of 13, we will promptly take all reasonable steps to delete the information.
If you have questions about this Online Privacy Statement, please contact:
Iowa College Access Network
160 S. 68th Street
West Des Moines, IA 50266
(877) 272-4692 or ICAN@ICANsucceed.org