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ICAN Center Closed

Due to the continued health concerns surrounding the spread of the Coronavirus, ICAN will be closing its physical offices until further notice, beginning Wednesday, March 18.

ICAN will continue to offer services via phone and virtual appointment utilizing Zoom technology, Monday-Thursday, 8 am – 4:30 pm.

To connect with ICAN call 877-272-4692 or visit to schedule a virtual appointment.

The ICAN Northeast Iowa offices are located at the University of Northern Iowa's Center for Urban Education (UNI-CUE) and at Hawkeye Community College in Waterloo. These offices serve the northeast area of the state.

To schedule an appointment click below or call (319) 423-7703

Online scheduling


University of Northern Iowa - Map
Center for Urban Education (UNI-CUE)
800 Sycamore Street
Waterloo, IA 50703

Hawkeye Community College - Map
1501 East Orange Rd
Waterloo, IA 50704

Located at Hawkeye Center in the Admissions Office (round building with the mirrored glass)

Student Success Advisor

John Holland

John Holland

Student Success Advisor

Joined ICAN: August 1999


  • M.A.E. in College/University Student Services, University of Northern Iowa
  • B.A. in General Studies with Business Minor, University of Northern Iowa

Professional Experience:

  • Financial Aid Coordinator, Hawkeye Community College
  • Peer Advisor, Financial Aid Office, University of Northern Iowa

Professional Involvement:

  • Member, Iowa Association for College Admission Counseling (IACAC)
  • Member, Iowa Association of Student Financial Aid Administrators (IASFAA)
  • Member, Iowa School Counselor Association (ISCA)
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